Our unyielding passion is to make the toughest eyewear in the world. Not because it’s our job, but because it’s our duty -- a duty inspired by those we serve: military personnel, first responders, and other everyday heroes. Those who rely on ESS can’t settle for less, so we can’t either. Every ESS Customer has our promise of the ESS TOUGH FOR LIFE™ SUSTAINMENT PROGRAM.
ESS ELITE LOYALY PROGRAM FEATURES
Buying directly from the official ESS website comes with additional benefits.
by creating an account you will be granted access to the member version of the website that includes:
ESS Elite Member Discount – includes 10%-20% off select styles
Access to Flash Sales – only visible when you’re signed in
Priority access to new products - New products are only visible to members for the first days
Discount on First Purchase – upon completing your registration you’ll get an email with a 10% promo code you can use right away. The code can be applied on top of the ESS Elite Member discount
Free shipping – no order minimum required
Extended Returns 60 days returns only when purchased on esseyepro.com
Customized ESS Experience
If you already created an account you're automatically enrolled in the new ESS Elite Loyalty program. Just update your preferences in My Account Page:
1. Sign in to your account
2. Select Loyalty Program
3. Select the profession that best describes you
4. Optional: Tell us about your interests or your prefessional background. By choosing this option, you can recieve information about more relevant products to your industry and interests.
ESS TOUGH FOR LIFE™ SUSTAINMENT PROGRAM
ESS products are engineered for use in the world's most hostile environments and are proven tough in battle. No company works harder to protect eyesight, and ESS provides its users with the assurance of unparalleled protection, advanced features, and rugged durability. The ESS Tough for Life™ Sustainment Program was built to maintain the good condition of your eye pro, keeping you protected no matter what surprises life may bring.
We make three unique promises to safeguard your investment and assure your extended use of the world's number one military eye protection.
FIVE YEAR WARRANTY
ESS backs up its products with a five year manufacturer's warranty against defects in craftsmanship. If your eye pro doesn't measure up to the high production standards we maintain, we will replace it. This is our guarantee that you'll be satisfied with the quality we provide and covers you against issues that relate to production. If it's on us, we've got your back.
ESS LENS CONTINGENCY PROGRAM™
With the ESS Lens Contingency Program™, there's a one-time remedy for the scratched-lens blues: for every pair of lenses that you buy, you can get 50% off the retail price of a new set of lenses. Simply replace your damaged goods with a like-kind lens and put your eye pro back into action. If you're hard on your gear, the Lens Contingency Program™ is like a new lease on sunglass life.
REPLACE, REPAIR, RESTORE
Our products are tools of the toughest trades. When things in the world are broken, ESS customers fix them. Should an ESS product break, we make sure that you can do the same. If you break or lose nearly any individual part of your eye pro, replacements are available to help you repair or restore your kit with minimal investment. With our unique integrated approach to eye protection, being ESS Protected™ means you'll be able to keep your eye pro at work longer by repairing, expanding, or adapting your kit as necessary.
Replacement Coverage
Occasionally sunglasses break. It's sad but true. So if you break or damage your purchased sunglasses within 12 months of the date of purchase, our Replacement Coverage replacement discount is available. This replacement discount is 50% of the retail price paid at the time of purchase for the damaged sunglasses towards the purchase of a new replacement pair.
Your damaged sunglasses must be returned to us within 12 months from the original date of purchase. Replacement pairs must be of equal or greater value than the original purchase pair. Discount may not be combined with other discounts or promotions. Does not apply to loss or theft. May be used once within the 12-month period following the original purchase date. Must be purchased from ESSeyepro.com. Certain exclusions may apply.
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