Returns & Exchanges

You are unique, and ESS understands that not every piece of eyewear fits everyone the same. As such, ESS provides you with a 30-Day Try-on For Fit Guarantee on any product purchased from esseyepro.com. Any product returned within 30 days of purchase in as-new condition will be eligible for a full refund on the product purchased and any associated tax.

Please contact ESS Customer Care to set up a return.

Hours of Operation

The ESS Customer Service Department is open from 8:30 am to 5:30 pm EST Mon-Fri

Please choose from the following:

ESS US & Canada

General Info, Warranty, and Returns

Phone: 877-726-4072
Email: csinfo@esseyepro.com

ESS International

csinfo@esseyepro.com

ESS Bulk Agency Orders

For tax-exempt bulk government, law enforcement, and public service direct orders, sign up at: www.ESSeyeproDirect.com. Agencies must be eligible for tax exemption and pay via credit card or GPC.

ESS Dealers & New Accounts

To be connected with one of our distributors or to become a new dealer, email: esspurchaseorders@esseyepro.com

For Warranty or Return information

Please Click Here.